Shipping Policy
Shipping Policy
At Madeleine & Co., we strive to provide our customers with the best possible shipping experience. Below are the details of our shipping policy:
Shipping Carrier: We use UPS for all our deliveries within the United States.
Processing Time: Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
Shipping Times and Costs:
- Standard Ground Shipping: Typically takes 3-7 business days.
- Expedited Shipping Options: We offer 2-day and overnight shipping for an additional fee.
Shipping Costs:
- Standard Shipping: Flat rate of $6.95 for orders under $50. Free for orders over $50.
- Expedited Shipping: Calculated at checkout based on the shipping address.
Order Tracking: Once your order is shipped, you will receive a confirmation email with your tracking number.
Shipping Errors: Please ensure your shipping address is correct. Madeleine & Co. is not responsible for delays or lost packages due to incorrect addresses.
Contact Us: For any questions or concerns regarding shipping, please contact us at corinne@madeleineandco.com.